30 Day Return Policy
Returns are only accepted within 30 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition you received it, including the original packaging and all accessories and hardware.
Any products returned that were not purchased directly from Savage UTV will not be processed. Please contact the business you purchased from.
How to Start a Return
All returns must be submitted through this form. Fill out the RMA form, and you’ll receive an RMA number and a printable return slip. Place the slip inside your box and write your RMA number on the outside of every package. Returns sent without an RMA number may be delayed or refused.
Return Shipping
The customer is responsible for shipping the product back to Savage UTV and for all return shipping costs. Original shipping charges are non-refundable. Packages must be in transit with the carrier by the 30th day from the original shipped date; anything shipped after that will not be eligible for a refund.
Carrier Recommendation: We recommend using a reputable carrier and insuring your package for your protection. Savage UTV is not responsible for lost or damaged merchandise shipped to us. Please keep your shipping receipt and tracking number.
Restocking Fee
Once your return is received in unused, undamaged condition, we will refund the cost of the returned item(s) less a 5% restocking fee. Any damage to the product or missing packaging or hardware will result in an additional fee to cover repair or replacement.
Inspection & Refusal
All returns are inspected. We reserve the right to refuse refunds on any and all returned items if one or more of the following has occurred:
- Obvious wear and tear such as scratches, dents, dirt, sand, sun and/or water damage, or abuse; kinks or cuts in cables; tears and holes in material items.
- Protective or original packaging that has been defaced in any manner or is missing.
- Modifications of any kind.
- Missing items such as mounting hardware, inserts, and/or instruction pamphlets.
- Returns without a submitted RMA form or a valid order number.
Processing Times
Once your return is inspected, approved refunds go back to the original payment method within 10 business days. Your bank or credit card company may need extra time to process and post the refund.
If more than 15 business days have passed since we received your return and you don’t see a refund, email returns@savageutv.com with your RMA number for a status update.
Non-Returnable Items
Custom orders and bulk orders are non-refundable.
Cancellation Policy
Once an order is submitted, we can’t cancel or change it. If you no longer want the item, submit a return through this form after it arrives. Please ask us any questions before you place your order. We’re always happy to help!
Exchange Policy
For exchanges, please reach out to Sales@savageutv.com and we will be happy to help you.
